Aquariums and ponds aren't furniture — they're ecosystems. Monthly care, written logs, and a number you can call.
Even the best build will drift if no one is watching the chemistry. Ammonia spikes in week three after a fish dies unnoticed, koi develop ulcers in monsoon, planted tanks crash when CO2 runs out on a holiday weekend. None of these are emergencies if someone catches them at the right time — and crises if they don't.
Our maintenance team carries the same tools that built your system. Same studio. Same WhatsApp number. No middlemen.
All plans include parameter logs sent to you weekly, photo reports, and unlimited WhatsApp support during business hours.
Ammonia, nitrite, nitrate, phosphate, KH, GH, pH, TDS — tested with calibrated digital probes and Salifert reagents (not strip tests). All values logged with timestamps.
Pump flow rate, UV output, heater/chiller cycle, lighting PAR, surface skimmer, sump levels — anything that moves or measures gets checked.
Filter media inspected; rinse vs. replace decided based on usage. Beneficial bacteria health verified before any media swap. Plants pruned, dead leaves removed.
Each fish examined for fin condition, scale clarity, eye health, body shape, behaviour. Photos taken so changes are traceable across visits, not just remembered.
Glass/acrylic polished, hardscape repositioned if shifted, algae managed, sand/substrate redistributed, water level topped up. Your view of the system stays sharp.
WhatsApp summary same day with photos, parameter table, anything we changed, and anything to watch. You always know what was done and why.
Same-day response in Calicut. Next-day response in Kannur, Kochi, Trissur. Pump failure, fish disease outbreak, leak — we'll be on site, with parts, before the situation gets worse.
Concierge clients: included up to 4 callouts/year, then ₹2,500/visit.
Signature: 1 free callout/quarter, then ₹3,500/visit.
Essential: ₹4,500/visit.
Non-clients: ₹6,500/visit + parts at cost.
In our experience the panic call usually turns out to be a clogged pre-filter or a tripped breaker — but the alternative (waiting and hoping) is how livestock get lost.
"Want us to look after what we built — or what someone else did?Talk care plans →